Refund policy

Thank you for choosing Bridge for your digital streaming needs. We strive to provide you with high quality products and exceptional customer service. Please read our refund policy below:

1. refund period:
We offer refunds within the first 7 days after the date of purchase. If you are unhappy with your purchase during this time, you can request a refund.

2. authorization for reimbursement:
A refund is only possible under the following circumstances:
- The product does not work as described or intended.
- The product differs considerably from what was advertised.
- The customer encounters technical problems that prevent him from using the product.

3. how to apply for a refund:
To request a refund, please contact us via WhatsApp at or by e-mail to to our customer service team. Please provide your order details and briefly explain why you are requesting a refund. We will check your request and reply to you immediately.

4. refund process:
Once your refund request is approved, we will initiate the refund to your original payment method within [number] business days. Please note that depending on your payment provider's policies, it may take some time for the refund to appear in your account.

5. non-refundable products:
For some products a refund is not possible, e.g:
- Products purchased after the 7-day refund period has expired.