Frequently Asked Questions
What is IPTV?
IPTV (Internet Protocol Television) delivers live TV and on-demand content over the internet instead of via cable, satellite, or terrestrial broadcasting.
Is IPTV legal?
IPTV itself is a technology. What matters is whether the provider is licensed. Always use providers who have broadcasting rights in your region.
Which devices are supported?
Most devices support IPTV: Smart TVs, Android boxes, iOS/Android apps, FireStick, Windows/Mac via media players, MAG boxes, and more.
What internet speed do I need?
For smooth HD streaming, we recommend at least 10 Mbps. For 4K content, 25 Mbps or more is ideal depending on channel bitrate.
Can I use multiple devices?
That depends on your subscription. Some plans allow multiple simultaneous streams, others are limited to one device.
Why is there buffering or freezing?
Buffering can come from weak Wi-Fi, network congestion, or server-side load. Try wired Ethernet, reducing resolution, or switching servers.
Do you offer an EPG (TV Guide)?
Yes — we provide an Electronic Program Guide (EPG) for most channels.
Do you offer a trial period?
Yes — we provide a limited-time trial. After the trial, you can upgrade to a paid plan.
What is your refund policy?
If you're not satisfied within the first 24 hours, we offer a full refund. Please contact support for more details.
Still have questions?
We’re here every day from 09:00 to 00:00 — our team usually replies within minutes in the live chat!
Response usually within minutes.